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Solution home General Install, Activate, Launch

Conflict with Dell Backup and Recovery Print

Created by: Hubert Taieb

Modified on: Thu, 26 Sep, 2024 at 9:12 AM


As of Dragonfly 3.1, if you encounter immediate crashes when starting Dragonfly, and you're running on a Dell computer, you may be experiencing a known issue as described here:


https://www.dell.com/community/en/conversations/productivity-software/backup-and-recovery-causing-applications-using-qt5-dlls-to-crash/647f54c6f4ccf8a8dee57b89


The solution is to upgrade or uninstall the Dell Backup and Recovery component.



H
Hubert is the author of this solution article.

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