Dragonfly Helpdesk

If your computer is not connected to internet, we can pre-activate your license keys and send you back a set of offline keys which can activate your Dragon...

1. How can I activate the trial version of Dragonfly?  If you have installed Dragonfly on a computer for the first time, it will get activated immedi...

As of Dragonfly 3.1, if you encounter immediate crashes when starting Dragonfly, and you're running on a Dell computer, you may be experiencing a known ...

Dragonfly users occasionally encounter the error code 5 when activating the program: Error 5 means "access denied", indicating that you don&...

When starting Dragonfly on Windows, you may run into an error message looking like this (the path may differ of course): The ordinal 191 could not be lo...

Here is the Installation Guidance for Dragonfly:

When Dragonfly doesn't launch properly, we usually ask to send us all files of the form Application*.log, which are normally found in %localappdata%...

People running a flavor of Windows N will run into issues with Dragonfly. After installing the application, it will not start, indicating that some DLLs are...

For example: that message indicates that another process is running and has those files open, preventing the installer from writing them. This ...

Version 2024.1 of Dragonfly introduces a new version of Qt (and PyQt): 6.4. This means that PyQt code of user written plugins and additions must be migrated...