For example:
that message indicates that another process is running and has those files open, preventing the installer from writing them.
This is how to solve those kinds of errors:
-restart your computer
-in the services window (in control panel), make sure the Dragonfly service is stopped (the name may vary slightly)
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48332565417/original/RYaGCNNXUNUOnEv2wLs4iO3TFjSbxrR5yw.png?1712201179)
-In Task Manager, make sure you don't see pythondo.exe running, if you do then kill it via right-clicking on it
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48332565418/original/BOOw71xrCTSWfX9dvo_N1TyyoAYrrxQW6g.png?1712201179)
You can then install Dragonfly and it should work.